Add-ons & event-specific questions
Ask for what you will actually use, and sell extras on the same entry
What a race needs to know goes well beyond a name and a distance: shirt size, how the pack will be collected, delivery address, emergency contact, and a dozen other things that differ from event to event. Anything you do not ask at entry has to be chased afterwards over chat or email, and it never comes back from everyone.
Extras — a second shirt, a hotel deal, a shuttle seat — collected separately from the entry fee simply create a second pile of transfer slips to reconcile: who paid for what, and does this revenue actually match what has to be prepared.
And when it is time to order shirts or book vehicles, what you need is a count per size and per departure that is accurate enough to place an order — not a number that came from a guess or from a spreadsheet that has been typed up twice.
Send the list of questions and extras and we configure the whole set: which are required, which apply to particular distances only, and the price and stock cap on each item.
Each option has its own stock cap and can close automatically when it sells out, questions can be limited to the distances they concern, and you decide the date until which runners can go back and change their answers. After that the system locks them, so the numbers you order against stop moving.
Anything with a price is added to the same total as the entry fee — no separate transfer, no second set of slips to chase. One entry holds the fee, the extras and every answer together.
The statistics page totals it for you: how many of each shirt size, how many collecting in person, how many posted, and how much of each extra sold. These come from the actual entries, so you can order stock and plan logistics without adding anything up yourself.
Set each size as an option with its own stock cap. A size that runs out closes itself and can no longer be chosen — instead of being accepted anyway and turning into change requests later, which are hard to unwind and usually end with ordering more shirts.
Add them as priced items. Runners pick them while entering and pay in one total, so you get the extra revenue and the production quantities in the same place, without opening a separate online shop.
For races out of town with a hotel deal or a shuttle from a meeting point, set them up as priced options with a limited number of seats. When the time comes you know how much to actually book, instead of over-booking to be safe.
Ask how the pack will be collected first, and show the address fields only to those who choose delivery. People collecting in person are not made to fill in a form that does not apply to them, and the delivery details you get are complete enough to print labels from.
Runners claiming the entry back from their employer can provide the billing details while entering, so your team is not chasing them afterwards — a request that usually goes unanswered.
Emergency contact, blood type, existing conditions — required on the long distances only, if that is what you want. It lives on the same entry the medical team can pull up on the day, not in a file on somebody’s laptop.
Ask for an expected finish time or let runners pick their own block, then use the answers to organise the start before race day, so the start area is not congested by runners moving at very different speeds.
Set a question to appear only when a specific answer was given earlier. The form stays short for everyone while you still get complete information from the group it actually applies to.
- Question types
- Single choice, dropdown, multiple choice, multiple choice with quantities, text, English text, number, time, link, image upload, delivery address, tax invoice details and bank account
- Asked at which level
- Once per entry, or per person within a team entry
- Required
- Set individually per question
- Tied to distances
- Choose which distances each question is asked on
- Pricing
- Give each option its own price, with date-based tiers like the entry fee
- Stock caps
- Limit each option, and choose whether it closes automatically when it sells out
- Editing answers later
- Enabled per question with a final date, so you can lock the numbers before placing orders
- Conditional logic
- Show a question only when a particular answer was given to another one
- Discounts
- Mark which options count toward the amount a discount code is calculated from
- Images
- Attach an image to a question, such as a size chart or a photo of the item
Yes, just tell the team — but everyone who entered earlier will have no answer on file. What works in practice is opening entries for editing and asking that group to go back in, which never gets a complete response. If you know what you want to sell up front, setting it up before you go on sale is worth far more.
No. The price of each option is added to the same total as the entry fee, the runner pays once, and the money is already tied to that entry. There is no second set of slips to match up.
Each option can carry its own stock cap, and the system closes it once the cap is reached, so later entrants cannot choose it. Entries that already have it are unaffected, and you can raise the number later if you decide to release more.
The entrant statistics page already totals them per question — counts per shirt size, or how many chose delivery. If you need it per person, download the file: it includes a column for every question.
That is set per question — whether editing is allowed at all, and until when. Questions tied to items you have to order are usually locked before the order date, while questions that do not affect preparation can stay open longer.