# Privacy Policy

Effective Date: 1st January 2025

RUNLAH.com values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. By accessing or using RUNLAH.com, you agree to the terms outlined in this Privacy Policy.

If you do not agree with the terms of this policy, please refrain from using our platform.


1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account (e.g., name, email address, phone number).
  • Purchase tickets or services (e.g., payment details, billing information).
  • Contact customer support or participate in surveys (e.g., your responses and preferences).

1.2 Automatically Collected Information

When you use our platform, we may automatically collect information about your device and usage, including:

  • Device information: IP address, browser type, operating system.
  • Usage data: Pages visited, time spent on the platform, referring URLs.
  • Location data: General geographic location based on your IP address.

1.3 Third-Party Information

We may receive information about you from third-party payment processors or event organizers if you interact with their services through our platform.


2. How We Use Your Information

We use your information to:

  • Provide and manage access to our platform and services.
  • Process transactions and communicate with you about your purchases.
  • Personalize your experience and send you recommendations for events.
  • Improve our platform by analyzing usage data and feedback.
  • Send administrative and promotional communications, including updates to our terms or policies.
  • Protect against fraud, unauthorized access, and illegal activities.

3. Sharing Your Information

We may share your information under the following circumstances:

3.1 With Event Organizers

Your information may be shared with event organizers to facilitate your participation in their events. This includes sharing registration details, ticket purchases, and special requests.

3.2 With Service Providers

We may share your information with third-party service providers who assist with payment processing, email communication, analytics, and platform hosting.

3.3 Legal Obligations

We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas or court orders).

3.4 Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred to the new owner as part of the business assets.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. If you wish to have your data deleted, please contact us at support@runlah.com.


5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and analyze usage patterns.

5.2 Types of Cookies

  • Essential cookies: Necessary for the operation of the platform.
  • Analytical cookies: Help us understand user behavior to improve our services.
  • Marketing cookies: Used to display relevant advertisements and offers.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some functionality on the platform.


6. Your Privacy Rights

6.1 Access and Updates

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us at support@runlah.com.

6.2 Opt-Out Options

You may opt out of receiving promotional communications by clicking the "unsubscribe" link in our emails or updating your preferences in your account settings.

6.3 Data Deletion

You may request the deletion of your account and personal information by contacting us at support@runlah.com. Please note that some information may be retained for legal or operational purposes.


7. Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.


8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.


9. Children’s Privacy

RUNLAH.com does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us at support@runlah.com.


10. International Users

If you are accessing RUNLAH.com from outside of Thailand, please note that your information will be processed and stored in Thailand or other countries where our servers or service providers are located. By using our platform, you consent to the transfer of your data to these locations.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our platform or email. The "Effective Date" at the top of this page indicates when the policy was last updated.


12. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at: Email: support@runlah.com